Specialised
Travel Insurance – What If…You Shatter A Priceless Chair On An Overseas Holiday?
Personal Liability, Be Careful Before Sitting On Priceless Chairs Picture this. You are standing in an Italian museum, smartphone in hand, hunting for that perfect Instagram shot. The kind that makes your colleagues back in Constantia think you have got culture. There is a crystal chair glittering under the gallery lights. Hundreds of…
Read MoreBusiness Insurance – Insurance Gaps: When Ports Stop Moving
The sight of 79 vessels anchored outside Durban harbour in late November 2023 looked like a massive maritime traffic jam, akin to the N1 highway suddenly become a parking lot for ocean giants. Over 61,000 containers sat waiting in the Atlantic swells while equipment failures, maintenance backlogs and weather conspired to create one of South…
Read MoreCyber Insurance – R2m Lost to Phishing Email: Insured or Uninsured?
One click triggered a national system shutdown, exposing a major revenue loss and raising urgent questions about cyber cover and risk structure. Real Event In January 2025, the South African Weather Service suffered a serious breach after staff responded to a phishing email. The message triggered a wider cyberattack that encrypted SAWS systems…
Read MoreBusiness Insurance – Supply Chain Vulnerabilities: What South African Businesses Need to Know for 2025
South African companies face an increasingly challenging business environment when it comes to supply chains. Critical infrastructure is frequently cited as South Africa’s top business risk and for good reason. The threats are both unique to our local context and part of global trends. Load shedding interrupts production and compromises temperature sensitive goods. Port congestion…
Read MoreCyber Insurance – Email Fraud Rampant
Intercepted email scams are increasing at an alarming rate in South Africa. How does an intercepted email scam happen? First, they gain unauthorized access to your email account, through spoofing, clicking unknown links etc. Then, they patiently monitor your email activities, waiting for the right moment to strike. The right moment is typically when you…
Read MoreGeneral Insurance – Reasonable Care
The recall of the Ford Kuga in South Africa, due to the clear increased fire risk posed, is certainly good news if you own one of these vehicles. This event is also a good example of the application of the general condition of reasonable care, which is present in virtually all insurance contracts. This condition essentially states that…
Read MoreGeneral Insurance – No Policy Covers Everything: Part 2
In part two of “no policy covers everything”, we are going to explore some of the common uninsurable events and exclusions that often raise their head. Some Common Uninsurable Events or Exclusions On a high level, all reputable insurance companies select their clients and charge premiums, based on the clients risk profile(or the clients’ attitude towards risk). Your risk profile is demonstrated in the way you take care of your…
Read MoreGeneral Insurance – No Policy Covers Everything: Part 1
In this first part of “no policy covers everything”, we are going to deal with three “inconvenient truths” about insurance. Inconvenient Truth One: Before You Buy Insurance Before you purchased insurance through Chadwicks, you would have been asked many questions and sometimes insurers asked you to complete a proposal form. In addition to answering these questions accurately and truthfully, you would…
Read MoreGeneral Insurance – Late Notification May Mean No Claim
All short term insurance policies contain a clause detailing the procedure when submitting claims. In general terms this clause compels you, the Insured, to give your insurers notice, as soon as reasonably possible, of any event which may give rise to a claim. But the claim may never materialise…? In our experience a frequent reason…
Read MoreMarine Cargo – International Cargo Risk & Insurance Considerations
Companies who import goods from overseas countries need to carefully consider their terms of sale (which are usually Incoterms 2000) when deciding to insure the international cargo risk themselves or via the seller (terms of sale are then usually “CIF” or similar). Insuring your imports on a “CIF” basis through the seller can have serious uninsured…
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