Claims
Motor Insurance – Not Sharp Sharp
This article was written by Tim Chadwick and published by News24 on 10 May 2026 Not Sharp Sharp #MotorInsurance #Personal #MotorClaim Better to pay a little for a risk advisor than try to save coin only to find yourself in a tight grip, bound by legal wording you thought you understood, writes Tim…
Read MoreMotor Insurance – Before The Flatbed.
#PersonalInsurance #Claims This article was written by Tim Chadwick and published by News24 on 29 March 2026 This is a true story. It has been all over the media. Mr Pierre Coetsee suffered a misfortune, circa October 2025. His 2023 Defender incinerated itself. Comprehensively. His second misfortune, in the reported version, was his insurers response. The courts and…
Read MoreMotor Insurance – A Black Cat. Friday the 13th And A Motor Claim
#personalinsurance #motorclaim #highnetworth #businessinsurance This article was written by Tim Chadwick and published by News24 on 22 March 2026 Act One The bang, when it came, was exactly the sort that rearranges a Friday. And your weekend. I was on the M3, minding my business, on my way home from the salt mines on Friday afternoon.…
Read MoreProduct Liability – One Product Three Unexpected Claims
“Hair-Story” The National Consumer Commission (NCC) released an official alert in June 2024, advising consumers to stop using the affected 50 ml neutralizing shampoo sachets from Dark and Lovely Moisture Plus and Anti‑Breakage kits and return them for a full refund. According to sources they were not dangerous for most users, but could cause scalp infections…
Read MoreTravel Insurance – What If…You Shatter A Priceless Chair On An Overseas Holiday?
Personal Liability, Be Careful Before Sitting On Priceless Chairs Picture this. You are standing in an Italian museum, smartphone in hand, hunting for that perfect Instagram shot. The kind that makes your colleagues back in Constantia think you have got culture. There is a crystal chair glittering under the gallery lights. Hundreds of…
Read MoreMotor Insurance – Why Do Innocent Drivers Still Pay?
Third Party Motor Claims : Fair Payouts Often Need a Fight Being involved in a car accident when you don’t have comprehensive motor insurance can be devastating enough. However, many South African motorists are completely unprepared for the harsh reality of third party insurance claims and the principle of “blame apportionment” that can leave them…
Read MoreBusiness Insurance – How To Avoid A R423m Unpaid Claim
Lewis Group’s R423 million Business Interruption claim has hit a costly procedural wall. The High Court ruled on the 20 May 2025 that the dispute must be resolved through arbitration, not litigation, as set out in the policy wording. This effectively put the court case on hold. While the insurers had already admitted liability…
Read MorePersonal Insurance – When ‘All Risks Insurance’ Fails: Lessons from a R800k Jewellery Theft
In a case just reported on News24, around R800,000 worth of jewellery was stolen from an overhead compartment during an international flight, revealing critical insights into personal responsibility, risk management and the nuanced world of insurance cover. The Incident During a 2022 international flight, a South African woman made a fateful decision that would…
Read MoreMotor Insurance – Car Wash Incident: How a Simple Car Wash Cost R1.3 Million
The recent case of Caroline Woodley highlights the critical importance of understanding your insurance policy, particularly when leaving your vehicle or any other valuable asset, in the custody of service providers. Whether for cleaning, repairs or storage, there are risks involved that policyholders must be aware of to avoid devastating financial consequences. Caroline…
Read MoreGeneral Insurance – Late Notification May Mean No Claim
All short term insurance policies contain a clause detailing the procedure when submitting claims. In general terms this clause compels you, the Insured, to give your insurers notice, as soon as reasonably possible, of any event which may give rise to a claim. But the claim may never materialise…? In our experience a frequent reason…
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