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Risk
- Philosophy
- Diagram
- Strategy
- Library
- Labs
Personal
- High Net Worth
- Standard
- Travel
- Cyber
Business
- Assets
- Interruption
- Crime
- Transit
- Liability
- Accident
- SASRIA
Specialised
- Construction
- Cargo
- Engineering
- Liability
- Motor
- Employee Theft
- Travel
- Renewables
- Franchise
- Cyber
Claims
- Emergencies
- Procedures
- Forms
- SOS
Information
- About
- Get Clarity
- Contact
- Insights
- Partnerships
- Careers
- Legal

Risk Management

General Insurance – Risk Management and Buildings

By ShiftOneDigital | 19th March 2022 | Comments Off on General Insurance – Risk Management and Buildings

This is the second article in our Risk Management series. Winter is on its way in the Western Cape. Broadly speaking, heavy rain results in a vast amount of damage to buildings in South Africa every year. Some of this damage can easily avoided be practising basic risk prevention i.e. weather proofing the building BEFORE…

General Insurance – Water Crisis & Insurance

By ShiftOneDigital | 20th April 2021 | Comments Off on General Insurance – Water Crisis & Insurance

It is a widely held view, that in the main, the cause of the dire water situation in the Western Cape is a combination of manmade risks, namely, climate change, a sustained influx of people into the area and poor planning by local and national government. Of course, the effect of the drought and how…

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Amee Beyers

Claim Services

For Amee, a claim is where the promise of insurance becomes real. Working in the Chadwicks Claims department, she sees every claim as a personal commitment to support clients through what is often a difficult and stressful time. Her focus is on providing clear, confident guidance that combines empathy with the decisive action needed to get things resolved.

Amee is known for her ability to cut through complexity and find the most direct path to a solution. She keeps clients informed every step of the way, making sure the process is handled not just quickly, but fairly. She acts as a true guide from start to finish, ensuring no one feels lost or overwhelmed.

With a reputation for being hardworking, trustworthy and positive, she brings consistency, motivation and professionalism to every interaction. Her commitment to building uplifting environments makes her a valued partner to both clients and team members.

Away from work, Amee is deeply committed to her family and enjoys hosting gatherings for friends and loved ones. A strong sense of doing what’s right is the common thread in everything she does, making her someone her clients and colleagues know they can always count on.

Andrea Paulse

Claim Services

Andrea is a social and caring individual who prioritizes the needs of others, always striving to create meaningful connections and provide exceptional service. With 11 years of insurance experience, this benefits her With a client-centric mindset, her focus on understanding and meeting the unique needs of each person she work with, ensuring their satisfaction and well-being.

Outside of work, she enjoy playing padel, a fast-paced and engaging sport that allows her to stay active and socialize. Andrea also finds peace and fulfillment in walks through nature, appreciating the tranquility and beauty of the outdoors. This balance of social engagement, care for others, and personal well-being creates a well-rounded and positive approach to life.

Shumonay van Leeve

Claim Services

Shumonay is a dedicated insurance claim professional with over 20 years of experience in the industry. She possesses a strong understanding of insurance policies, practices and procedures, which enables her to provide expert guidance and assistance to clients during the claims process.

Teamwork comes naturally to Shumonay and its no surprise that she loves working in team Chadwicks - a team that is fully committed, professional and caring.

Shumonay is also known for her exceptional customer service skills and ability to handle delicate and complex claim situations with sensitivity and professionalism. She is always willing to go the extra mile to ensure that clients receive the best possible outcome, and takes great pride in helping people during difficult times. In short, she embodies Chadwicks purpose: insurance Fast, Friendly & Simple

In her free time, Shumonay enjoys new adventures and camping. She finds great joy in helping others unconditionally, which is a very rare quality these days

Tayla Botha

Client Services

Tayla is passionate about fostering meaningful connections and creating positive experiences for both clients and teammates at Chadwicks Risk and Insurance. With nearly a decade of experience, she believes that the foundation of great work lies in collaboration and teamwork, which drives her commitment to helping others achieve their goals.

Throughout her career at Chadwicks, Tayla has honed her relationship-building skills and consistently demonstrated a dedication to supporting her colleagues and clients. Her approach emphasizes empathy, active listening and a genuine desire to make a difference in the lives of those she works with.

Outside of work, Tayla enjoys reading, baking and playing the piano - all skills she has refined over the years. She is also deeply committed to giving back to her community, dedicating much of her free time to volunteering at her local church. Her values of compassion and service guide her professional and personal life, making her an integral part of the Chadwicks team.

Shaan Rudolf

Client Services

Shaan is a dedicated professional in the Client Services Department at Chadwicks Risk & Insurance Brokers, where her adaptability and keen attention to detail allows her to provide tailored guidance and support to clients. She is committed to continuously expanding her insurance knowledge to help clients make informed and confident decisions regarding their policies and coverage.

Shaan’s Bachelor of Commerce degree in Management Sciences helped her develop strong analytical and project management skills which she uses to effectively manage and organise her tasks while ensuring the smooth delivery of services to clients. Shaan enjoys working, collaborating with, and learning from the Chadwicks Team as they are continuously working together to provide clients with exceptional client experiences, while fostering a positive and enjoyable work environment.

Outside of work, Shaan enjoys spending time at the beach, watching movies, and creating lasting memories with loved ones. These moments of relaxation fuel her passion for delivering exceptional service and building meaningful relationships with clients.

Tim Chadwick

CEO

Tim is the proud owner of Chadwicks, which was founded in 2003, and is really passionate about ensuring that everything the business does represents the brand and Chadwicks purpose, which is to show people that INSURANCE can and should be Fast, Friendly & Simple.

Tim became as Associate of the Insurance Institute in 1997 and has been actively involved, for over 30 years, in various roles in the non life insurance industry, including as an administrator, broker and underwriter, .

He is on a permanent quest to master the technical aspects of risk and insurance, but experience the most satisfaction by helping his team grow and by helping as many people as possible with INSURANCE.

When he is not helping people with INSURANCE, he is pursuing his passion for fine art photography and exploring the beauty of the natural world.

Mantana Viviers

Client Services Manager

Mantana revels in her job, which in her words “is all about helping people with INSURANCE”.

She is the proud manager of a team with some pretty amazing skills and has helped them grow and hone their skills over many years. Her goal is to make INSURANCE fast, friendly, and simple - so you can get on with your life.

As someone who works in Client Services, Mantana has the privilege of talking to folks from all walks of life. She believes this is one of the best parts of my job, as “there is nothing quite as fulfilling as helping someone navigate the sometimes confusing world of INSURANCE”. She says it feels great to know that we're making a difference in people's lives by ensuring their assets are protected.

Mantana takes great pride in her work and is totally committed, driven and motivated. But at the same time, she loves to keep things friendly and relaxed.

In her spare time she enjoys doing Family History work, Scrapbooking and also, spending time with her grandchildren.

Anton Jordaan

Risk Advisor

Anton Jordaan is a Risk Advisor at Chadwicks. He studied Entrepreneurship and Industrial Psychology at Stellenbosch University, which gave him a solid understanding of how businesses operate and how people make decisions. He applies both of those to his work every day.

At 22, Anton is newer to the insurance industry. He sees that as an advantage. He does not carry the habits that give insurance its bad reputation. He is not chasing premium or rushing through renewals. He asks the questions that many advisors stopped asking years ago, because he is still curious enough to dig. His goal with every client is simple: make sure they know exactly what their policy covers and where it stops, before they ever need to use it.

Beyond his advisory work, Anton is involved in the strategic direction of the firm. He built and maintains the Chadwicks website, contributes to the firm's marketing and visual identity, and writes on LinkedIn about risk and insurance in plain language.

Outside of work, Anton is on the trails with his GoPro or making music and taking photographs. He enjoys a good braai with family and friends. His Christian faith shapes how he approaches his relationships and his work.

Matthew Clothier

Risk Advisor

Matthew is proud to be part of Chadwicks, a privately owned boutique insurance broker business, mainly specializing in bespoke insurance solutions for both commercial organizations and high net worth individuals.

He has a natural flair for all things risk and insurance and is intrigued by the diverse world of insurance. His open, friendly and engaging manner make him the ideal insurance broker. Added to this is his attention to detail, listening skills and his “no task is too big” attitude, which makes him a great team player and asset to the business.

Matthew’s passion for insurance began after exploring various fields, including mechatronics engineering, genetics, and human anatomy & physiology, as well as serving as a youth pastor and public speaker. This diverse background has equipped him with excellent communication and interpersonal skills, which have proven invaluable in his current Client Development role in Chadwicks.

When Matthew is not helping clients, he enjoys traveling, golfing and trying different cuisines.

Anton Jordaan

Anton studied at Stellenbosch University graduating with a BCom in Entrepreneurship & Innovation. He loves to braai on weekends, hiking mountain trials and photography.

Andrea Paulse

Claims Services

Shaan Rudolf

Client Services

Anton Jordaan

Risk Advisor

Vacancy - Client Services Broker (Internal)

A vacancy exists in our Client Services division.

Tired of just pushing paper? Are you looking for growth in a collaborative working environment? Do you feel unappreciated or bored in your current role? Is the work culture in your current organization lacking?

Look no further than Chadwicks, when it comes to furthering your career in “non-life” insurance broking.

We offer a dynamic, energized and supportive environment, to ensure you have every opportunity to grow, achieve your career goals and to make a real difference to people’s lives.

The bottom line, is that if you really care about your clients and colleagues, you belong at Chadwicks. The home of Risk & Insurance, where we do things Fast, Friendly & Simple.

Skills & Responsibilities:

Excellent written and verbal communication skills;

Enquiring and critical/analytical mind;

Digital processing of new business, renewals and endorsements, in line with internal processes & standards;

Retain and grow existing clients;

Proficient in the application and understanding of commercial and personal insurance policy wordings;

Be able to price commercial and personal risks in line with the market to ensure clients get the best price for their risk;

Conducting corrective action at renewal, including rating adjustments - a good knowledge of the SA insurance market is essential;

Reviewing uninsured risks at renewal, including at any stage during the currency of the policy, based on a thorough understanding of the clients business activities;

Ensure compliance and procedural requirements are met at all times;

Managing insurer risk requirements, to the point of compliance and acceptance by the insurer;

Going the extra mile for the business and the external brokers;

Ability to conduct your own risk commercial risk analysis or Record of Advice, to ensure the client makes an informed insurance choice, in all interactions with the company.

Minimum Requirements:

Five to ten years underwriting experience in Commercial & Personal Lines insurance, ideally in a broker environment;

FAIS qualified for Short Term Commercial & Personal lines;

Passed the RE 5 exams;

Must have been registered as a “Representative”, for Advice and Intermediary Services, without being under Supervision;

Meet all FAIS Fit & Proper requirements;

Uncompromising in your pursuit of excellence in all you do.

What We Give

We pay for your insurance studies;

A high probability of a pleasant financial surprise at the end of the year;

Pension Benefits;

Medical Aid Benefits;

A crew that is comfortable in their own skin - no “drama queens” at Chadwicks;

We look after our people (please ask our people);

The best coffee in town;

Hands on training from some of the top risk & insurance minds in SA;

Exposure to all facets of the business - the only person who will limit you, is you;

All in all, one of the best places to work.

In short, Chadwicks offers a career in a progressive brokerage, an attractive remuneration package (based on experience), and the opportunity to work in a dynamic working environment with a strong company culture.

If you meet all the Minimum Requirements, If you meet all the Minimum Requirements, please apply at applicationschadwicks.co.za

Vacancy - Claims (Non-Life)

A vacancy exists in our Claims Services division.

Are you tired of empty promises and low job satisfaction?

Elevate your career and unlock your potential. Join our purpose driven INSURANCE team.

The bottom line, is that if you really care about your clients and colleagues, you belong at Chadwicks. The home of Risk and Insurance, where we do things Fast, Friendly and Simple.

Essential Attribute

We are looking for self-driven individuals, who:

can handle pressure;

are energetic;

always go the extra mile;

have a problem solving mindset;

are fast learners;

are able to collaborate to improve claim efficiencies;

always put the team first (a team player).

Minimum Requirements:

Five to ten years’ experience in Motor and Non-Motor claims, ideally in a broker environment;

Matric, with Mathematics and English;

Excellent communication skills (written and verbal);

Excellent negotiation and conflict skills;

Excellent organisational skills;

Process and outcome driven;

A proven track record of excellent customer service;

An uncompromising work ethic and personal value system;

Excellent computer skills;

Any qualifications, supporting the above skills, are advantageous.

What We Give

A high probability of a pleasant financial surprise at the end of the year;

Pension Benefits;

Medical Aid Benefits;

A crew that is comfortable in their own skin - no “drama queens” at Chadwicks;

We look after our people (please ask our people);

The best coffee in town;

Hands on training from some of the top risk and insurance minds in SA;

Exposure to all facets of the business - the only person who will limit you, is you;

All in all, one of the best places to work.

If you meet all the Minimum Requirements, If you meet all the Minimum Requirements, please apply at applicationschadwicks.co.za

Matthew Clothier

Risk Advisor

When Matthew is not helping clients, he enjoys traveling, golfing and trying different cuisines.

Tayla Botha

Broker

Mantana Viviers

Client Services Manager

Mantana revels in her job, which in her words “is all about helping people with INSURANCE”.

Mantana takes great pride in her work and is totally committed, driven and motivated. But at the same time, she loves to keep things friendly and relaxed.

In her spare time she enjoys doing Family History work, Scrapbooking and also, spending time with her grandchildren.

Tim Chadwick

Director

Tim became as Associate of the Insurance Institute in 1997 and has been actively involved, for over 30 years, in various roles in the short term insurance industry, including as an administrator, broker and underwriter, .

When he is not helping people with INSURANCE, he is pursuing his passion for fine art photography and exploring the beauty of the natural world.

Shumonay van Leeve

Claim Services

Teamwork comes naturally to Shumonay and its no surprise that she loves working in team Chadwicks - a team that is fully committed, professional and caring.

In her free time, Shumonay enjoys new adventures and camping. She finds great joy in helping others unconditionally, which is a very rare quality these days

Risk Management

General Insurance – Risk Management and Buildings

General Insurance – Water Crisis & Insurance

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Andrea Paulse

Claims Services

Shaan Rudolf

Client Services

A vacancy exists in our Client Services division.

Skills & Responsibilities:

Minimum Requirements:

What We Give

A vacancy exists in our Claims Services division.

Essential Attribute

Minimum Requirements:

What We Give

Tayla Botha

Broker

Mantana Viviers

Client Services Manager

Tim Chadwick

Director

Shumonay van Leeve

Claim Services