General Insurance – When Cranes Attack

Soon To Be Sorry   Meet the fictional “soon to be sorry” Hennie van der Merwe, who is experiencing what the Germans call “Verschlimmbessern”, making something worse by trying to improve it. He has just signed away five years of his financial soul for a metallic blue BMW M3, complete with leather seats that whisper…

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Travel Insurance – What If…You Shatter A Priceless Chair On An Overseas Holiday?

Personal Liability, Be Careful Before Sitting On Priceless Chairs   Picture this. You are standing in an Italian museum, smartphone in hand, hunting for that perfect Instagram shot. The kind that makes your colleagues back in Constantia think you have got culture.   There is a crystal chair glittering under the gallery lights. Hundreds of…

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Business Insurance – Insurance Gaps: When Ports Stop Moving

The sight of 79 vessels anchored outside Durban harbour in late November 2023 looked like a massive maritime traffic jam, akin to the N1 highway suddenly become a parking lot for ocean giants. Over 61,000 containers sat waiting in the Atlantic swells while equipment failures, maintenance backlogs and weather conspired to create one of South…

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Business Insurance – Insurance Gaps Can Be Your Biggest Threat

In the early hours of 9 June 2025, a cold front collided with warm coastal air over the Eastern Cape and turned a routine winter storm into a disaster. Snow fell in the highlands while torrential sheets of rain hammered Mthatha and surrounding districts, swelling rivers faster than storm water drains could empty them. Within…

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Cyber Insurance – R2m Lost to Phishing Email: Insured or Uninsured?

One click triggered a national system shutdown, exposing a major revenue loss and raising urgent questions about cyber cover and risk structure.   Real Event In January 2025, the South African Weather Service suffered a serious breach after staff responded to a phishing email.   The message triggered a wider cyberattack that encrypted SAWS systems…

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Motor Insurance – Why Do Innocent Drivers Still Pay?

Third Party Motor Claims : Fair Payouts Often Need a Fight Being involved in a car accident when you don’t have comprehensive motor insurance can be devastating enough. However, many South African motorists are completely unprepared for the harsh reality of third party insurance claims and the principle of “blame apportionment” that can leave them…

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Business Insurance – How To Avoid A R423m Unpaid Claim

Lewis Group’s R423 million Business Interruption claim has hit a costly procedural wall.   The High Court ruled on the 20 May 2025 that the dispute must be resolved through arbitration, not litigation, as set out in the policy wording. This effectively put the court case on hold. While the insurers had already admitted liability…

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General Insurance – When the Guest Steals the Keys And Everything Else

In South Africa’s growing short term rental market, many property owners are discovering that letting out their property comes with hard lessons. The Davidson case, recently reported on in News24, is one of those lessons—costly, painful and entirely avoidable with the right insurance and risk structure.   The Davidson Disaster: A Flat Stripped, A Dream…

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Personal Insurance – Private Clients Should Have Exclusive Personal Insurance Cover

When your combined personal property value exceeds R4 million, a Standard Insurance policy may leave significant gaps in your insurance protection.   Understanding the distinction between cover types is essential for safeguarding your valuable assets.   All Risks vs Insured Events Standard insurance policies typically operate on an “Insured Events” or “Insured Perils” basis, covering only…

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Personal Insurance – When ‘All Risks Insurance’ Fails: Lessons from a R800k Jewellery Theft

In a case just reported on News24, around R800,000 worth of jewellery was stolen from an overhead compartment during an international flight, revealing critical insights into personal responsibility, risk management and the nuanced world of insurance cover.   The Incident During a 2022 international flight, a South African woman made a fateful decision that would…

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