Partnerships
Built on Trust Proven Under Pressure
In nature, the strongest partnerships are symbiotic. Each side gives something the other cannot create alone. That is how we approach every relationship at Chadwicks, whether with the businesses who refer their clients to us or the insurers who stand behind the policies we place.
We are selective. We partner with people and organisations who share our values around character, quality and doing the right thing. Everything else follows from there.
Clarity. With Care.™
You Introduce We Advise
If you have a database of clients you care about, the question worth asking is: do they have the best help when it comes to non life insurance?
Not everyone that asks that question is ready to do something about it. We get that you do not want to compromise your hard earned relationship with your clients through a referral partnership.
The Right Mindset
However, the ones who are brave and test us out on one or two of their clients are the ones who tend to share a particular mindset. They see their client relationships as a long term responsibility, not a transaction. They lose sleep when a client has a bad experience, even one that had nothing to do with them. They refer carefully, as their name goes with every introduction. Those are exactly the kind of partners we want to work with.
A Trusted Handoff
Chadwicks referral programme is built on a simple premise. You introduce, we advise. And your clients receive the kind of risk and insurance service that reflects well on you.
No product selling, no cold calls, no conflict with your core business. Just a trusted handoff to a team that will treat your clients with the same care and candour you would. In return, you earn a passive revenue stream with no strings attached and with no compliance headaches on your side.
Revealed in Bad Times
Good partnerships are not built in good times. They are revealed in bad times.
Chadwicks has spent over two decades cultivating working relationships with South Africa's leading insurers and what we value most is not market access or product breadth. It is shared values.
We choose partners who believe, as we do, that the policy means what it says, that the client should always get a fair outcome, especially when it comes time to claim. It is never about being right and always about doing the right thing.
We will never throw an insurer partner under the bus, but we will hold them to account. Without apology. This is what proper partners do and expect.
At its best, the relationship is authentically reciprocal. We protect our mutual clients with quality advice and they honour their policies with quality service. When both sides hold up their end, the client wins. The oldest commercial arrangement in insurance. Still the best one.
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