We are obsessed about constantly delivering INSURANCE Fast, Friendly & Simple
The inconvenient truth about INSURANCE decisions is that they are far more complicated than just an offer of a low premium. Every clients risk is different. We work tirelessly to ensure our clients consistently make the best INSURANCE decisions about their risk.
We are obsessed about constantly delivering INSURANCE Fast, Friendly & Simple
The inconvenient truth about INSURANCE decisions is that they are far more complicated than just an offer of a low premium. Every clients risk is different. We work tirelessly to ensure our clients consistently make the best INSURANCE decisions about their risk.
Excellence Obsession
Good is not good enough at Chadwicks.
At Chadwicks, our passion and commitment towards the pursuit of insurance excellence is at the forefront of everything we do. We strive to set ourselves apart from our competitors by providing a level of service that consistently exceeds our clients' expectations. Our team of experienced professionals is dedicated to continually refining our practices and methodologies to ensure we remain at the forefront of the short term INSURANCE industry.
We understand that INSURANCE is not just a transactional business, but a relationship based one. We believe that by establishing and maintaining strong relationships with our clients, we can better understand their needs and provide them with tailored solutions that fit their unique circumstances. This, in turn, enables us to deliver value that goes beyond the coverage and extends to the overall success of our clients’.
We are on an unshakable path to constantly deliver excellent outcomes to our clients
Totally Responsive
At Chadwicks, we take pride in our trademark "INSURANCE Fast Friendly Simple."
This trademark embodies our unwavering commitment to delivering an exceptional level of service to our clients. Our team is dedicated to providing a fast, friendly, and simple INSURANCE experience that ensures our clients' needs are met with a smile on our face every time they engage with us.
When it comes to responding to our clients, we understand that time is of the essence. That's why we're fanatical about responding to our clients quickly, without sacrificing the quality of our work. We believe that getting things right the first time is essential, and we strive to ensure that our clients receive the correct advice and information on their first interaction with us.
We recognize that the world of INSURANCE can be complex and daunting, so our team is passionate about keeping INSURANCE simple for our clients. We strive to provide clear, concise, and jargon-free communication, allowing our clients to understand the risks they face and the solutions we provide to mitigate them.
Our fanatical commitment to "INSURANCE Fast Friendly Simple" drives us to consistently exceed our clients' expectations and deliver a level of service that sets us apart in the industry and is the key ingredient to building long-lasting relationships with our clients
Absolutely Independent
Our Independence means we are not beholden to any particular INSURANCE company or product. This means that we are free to recommend the most suitable INSURANCE products to our clients based on their particular needs, without any outside pressure.
Independent thinking is also a critical Chadwicks value and is an essential attribute for each staff member in Chadwicks. It fosters a culture of creativity, innovation and problem-solving, that ultimately benefits both the business and our clients.
Empowered People
Team Chadwicks exemplifies an unmatched work ethic.
We attract the brightest and most ambitious professionals, who are motivated to make a meaningful difference to their communities, themselves and South Africa. Our team is composed of energetic critical thinkers, who are empowered to make decisions and ultimately, to change clients perception of Short Term INSURANCE, from a grudge purchase to a highly valued transaction, with people they really enjoy dealing with.
Infinite Game
In an infinite game (or the endless pursuit of excellence), there is no clear winner or loser - the goal is not to come out on top, but rather to keep playing, growing and achieving over the long term.
At Chadwicks we firmly believe we are playing an infinite game and that the key to continually exceeding our clients expectations, is not to beat the competition, but rather to outlast them. So, instead of focusing on short-term gains, we take a long-term view by focusing on building a sustainable broker business that is relevant in our communities and that can withstand changes in the market, emerging competitors etc.
Central to our DNA is to continually evolving our products and services, growing our people and insurance knowledge, developing new marketing strategies and improving operational efficiencies. We also ensure we keep up with the latest technological advances, such as digital platforms and AI tools, which are reshaping the INSURANCE industry.
A core attribute of every member of the Chadwicks team is the understanding that they are in game against themselves - the ultimate competition. The challenge is to come to work every day wanting to be a better version of themselves.
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Short Term Insurance Available
The short term Insurance & Risk Management Division of Chadwicks specialises in all
insurable financial losses, particularly:
Meet The Team
Tim Chadwick
Director
Mantana Viviers
Client Services Manager
Cindy Ritzenthaler
Client Services
Kirsten Kapp
Claims Services Manager
Tayla Botha
Broker
Matthew Clothier
Client Development
Shumonay van Leeve
Claim Services
Why Choose Chadwicks
Chadwicks stands out from other brokers by having an unshakable client focused approach to the delivery of our services.
More specifically, we understand that clients want a painless and hassle free experience when it comes to INSURANCE, which is why we strive to make the process as straightforward as possible. By offering fast, friendly and simple INSURANCE services, you can be confident that your INSURANCE needs will be taken care of promptly and efficiently, by risk professionals.
We also place a high value on providing a personal touch to our services and believe that building strong relationships with our clients is crucial to ensuring that their needs are consistently met and expectations exceeded.
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What Our Clients Say
We have been clients of Chadwicks since 2005 and they have helped us with short-term insurance and comprehensive cover for our various businesses, properties, assets, our Farm and personal insurance over the years. We found them to be an ethical company, that takes pride in what they do. When dealing with the team from Chadwicks they ensure that they…
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Steward Matlala
CEO, Engen
The entire Chadwicks team is professional, highly knowledgeable and 100% on the ball. Their response time is absolutely amazing, and they keep us updated at every single stage of the claims process. We hold our personal and business insurance through Chadwicks and we are absolutely confident in their expertise. Our house was burgled a few years ago and we…
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Sue Torr
CEO, Crue Invest
We are pleased to say that we have had the best broker serving us, since 2013. You often hear companies advertising great service and are disappointed. Not with Chadwicks, they do what they say – they consistently deliver excellent service, expert insurance advice and you get a clear sense that all their staff really care about their clients. …
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Justin Fenn
CEO, Vida e Caffe
Excellent, efficient service and advice. Shopped around for cheaper premiums with the same level of cover and processed various claims with prompt payment times. Have never been let down. Always available to assist with queries and constant reviewing of policies. Chadwicks is a fantastic broker. I have been under their wings for almost 15 years and…
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Craig Solomon
Personal Insurer
We have been using Chadwicks for our business and personal short term insurance for many years and hope to continue for many more. Tim and his team offer exceptional service, expertise and care in all they do. On the occasions we have had to claim the team take a personal interest in the process ensuring that we…
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Shirley Mast
Personal Insurer
Chadwicks is one of the most efficient and effective companies I have dealt with over the years. They are highly professional and every interaction left me a satisfied customer. Initially Chadwicks assisted me to get the best cover at the best premium and to date no one could match it. The claims processes is always seamless and efficiently…
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Robert Den Tandt
Personal Insurer
I have been a client of Chadwicks for the last XXX years. and from the get go my experience has been beyond amazing! They are not only fast and efficient but I’ve always got the sense that I’m not “just another client”. Always clear in their communications and wonderfully friendly. The relationship is certainly not one of…
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Sophia Dewberry
Personal Insurer
Thank you for always going above and beyond and all your assistance over the years. Definitely a cut above the rest, on the ball, professional, an absolute pleasure to deal with. No problems when it came to us claiming every time. The restaurant was broken into and computers and various items stolen, we lost all…
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Bronwyn Peregrino
Personal Insurer
Its an honor to be associated with Chadwicks Risk & Insurance. Chadwicks have been our brokers for almost 20 years and have consistently provided us with their personalized service and expertise in their field to best ensure that the necessary risk cover in place to meet our tailored requirements at cost effective rates. We have…
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