Fidelity Guarantee

Financial crimes, committed by employees, are often far more debilitating to businesses in South Africa. In fact, Chadwicks views this as a catastrophe financial risk, which should always be transferred to an insurance policy.Theft by employees typically arises from fraudulent and spurious computer transactions or theft of property.

In terms of setting the sum insured, contemplate the highest financial loss you would envisage following theft by staff, whether transactional or via theft of property.

Chadwicks urges you not to be one of the businesses who believe that their staff will never steal from them – sometimes even your best staff act out of character when times are tough financially, so the prudent decision is always to cover yourself against employee theft.

The risk exposure to the business is loss of money or property belonging to you or for which you are responsible stolen by an Insured Employee OR Direct Financial Loss as a result of Fraud committed or Dishonesty of an Insured. In more simple terms this policy will indemnify you against direct loss of money or goods caused by an act of theft by an employee.

As well as theft, the policy will cover any other act of fraud or dishonesty by any employee provided that this was committed with the clear intent of obtaining an improper personal gain either for himself or for some other person or organisation. It is not intended that the insurance policy should pay where loss results from an employee merely exceeding his authority or disobeying instructions.

Definition of Employee

Generally defined as being a person under a contract of service or apprenticeship with the Insured but excluding Directors, Partner & Members unless they are also Employees (as defined in the policy wording)

Why and who should you insure?

Recent statistics released by Ernst and Young have revealed that, over a period of three years, 70% of the South African business surveyed have been victims of fraud of which a staggering 90% was perpetrated by their own employees who have inside knowledge of how to circumvent the companies existing internal controls. The law of averages are therefore stacked against you if you have not had a loss of late – of course the other reason for an insurance claim-free history is that your financial loss has passed by undetected due to inadequate risk management (internal procedures/audits/systems) being in place or due to inept auditing reviews (auditors should review this aspect of their clients business as a matter of course).

The King 2 report and companies act has further imposed more onerous duties on Directors & Officers in terms of the performance of their duties. Failure to arrange adequate insurance cover is an exclusion on most Directors & Officers Liability policies and thus uninsured losses in terms of employee theft/fraud may well result in the unfortunate Director or Officer being held liable for the companies financial loss in their personal capacity.

We strongly advocate that all employees be covered on a Blanket basis as more than often a loss is perpetrated by so-called low risk employees. These low-risk employees often work in cahoots with the high-risk employee. There is no cover if your insurance policy is structured on a Named Employee basis when a loss emanates from collusion between a Named Employee and any other unnamed employee.

Limit of Indemnity

Only you are in a position to assess the limit of indemnity in terms of all the possible exposures that exist in your business. The limit chosen is the maximum insurers will pay for insurance claims arising out of any one occurrence of theft continuing throughout the period of the policy. An important fact to note is that very often the fraud may continue undetected for many years and consequently, when discovered, results in a severe financial loss to the company. The following factors should be taken into account when determining your limit of indemnity:

• the nature of your business
• high staff turnover equates to high risk
• your current internal risk management practice i.e. audits/systems/controls
• the possibility of collusion between employees
• the extent of your interactions with suppliers/customers
• your estimation of how long fraud may continue undetected

Employee Theft Insurance Claim Examples

• Bogus Employees
• Bogus payments to service providers
• Collusion with suppliers or customers
• Bank Deposits – teeming and lading
• Cheque and Credit Forgery
• Collusion with suppliers or customers
• Stock Control System
• Fictitious Sub-Contractors
• Outsourced activities (are security guards your employees etc)
• Computer and fund transfers frauds
• Extortion
• Counterfeiting of documents (e.g. Bill of lading)

Contact Chadwicks Risk & Insurance brokers to find out more about Employee Theft insurance in South Africa.